There are two types of complaints which can be processed by the Rockford Area REALTORS®.
The first is against a member, and alleges violation of one or more of the articles stated in the National Association of REALTORS® Code of Ethics. This type of complaint may be filed either by a member of the public or by another REALTOR®.
If it is felt a REALTOR® has violated one or more articles of the REALTORS® Code of Ethics, there may be a basis for a complaint. Any perceived violation of the law or the real estate rules or regulations of the State of Illinois are NOT matters which can be considered by the Rockford Area Association of REALTORS®.
The second type of complaint occurs when a RAR member has a dispute regarding procuring cause on the sale or lease of a property. This type of complaint may only be filed by a REALTOR® member.
For a complete explanation of ethics and arbitration procedures, steps to the filing process, and printable forms please click here.
What to know Before You File a Complaint.